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The SHIELD Framework: How to Handle User Escalations Without Breaking Your Team
Practical framework for your next user escalation
Dec 29, 2025
•
Ilija Eftimov
October 2025
Don't Ever Forget to Challenge the Status Quo
Some timeless and cliché advice.
Oct 10, 2025
•
Ilija Eftimov
1
August 2025
Why Product Engineers Who Don't Use Their Product Are Setting Themselves Up to Fail
The missing skill that separates good product engineers from great ones
Aug 18, 2025
•
Ilija Eftimov
The Gap-Finder’s Advantage
How spotting what’s missing accelerates careers and grows leaders
Aug 6, 2025
•
Ilija Eftimov
2
July 2025
Your PM is Gone, What Now?
The tactical playbook for engineering managers suddenly doing product management too (spoiler: it's terrible, but survivable)
Jul 17, 2025
•
Ilija Eftimov
5
The Strategic Art of Half-Assing (And Why Your Team Needs It)
When to deliberately take the quick path && how to do it without career damage
Jul 11, 2025
•
Ilija Eftimov
3
May 2025
Scalability Under Scrutiny: Will the Technology Crumble Under Growth?
A technical deep-dive into evaluating startup scalability: what to check, what to ask, and when to walk away
May 9, 2025
•
Ilija Eftimov
1
April 2025
Fix it, Flag it or Forget it? A Practical Technical Debt & Bug Triage Framework
A hands-on framework for engineering leaders for classification and prioritization of bugs and issues
Apr 22, 2025
•
Ilija Eftimov
1
How I Balanced Technical Debt and Delivery Pressure in a High-stakes Launch
Making deliberate choices when speed trumps perfection
Apr 8, 2025
•
Ilija Eftimov
September 2024
The Shortest Path to User Value in Product Engineering Projects
A set of questions and mental models I've found useful to challenge the status quo and ship value to users faster
Sep 27, 2024
•
Ilija Eftimov
May 2024
Why Skipping 1:1s as a Manager is a Terrible Idea
A list of 6 non-obvious side-effects of managers skipping 1:1s with their reports.
May 1, 2024
•
Ilija Eftimov
1
1
April 2024
Why Reorganizations are the Kryptonite of Productivity, Product Engineering and well-gelled Teams
Stable organizations might appear slow. But smooth means fast.
Apr 23, 2024
•
Ilija Eftimov
1
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